the IAPT Annual Report (2018)/2019] see link below, reveals that a third (31.2%) of new referrals drop out before treatment and approximately two thirds (61.1%) do not complete a course of treatment (using IAPT’s liberal definition of treatment as attending 2 or more session) with almost a third (29.54 %) attending only one treatment session.
IAPT’s disengagement is illustrated by Jock’s records which revealed that at age 6 he had behaviour problems and threatened to stab himself. By age 14 he was diagnosed with oppositional defiance disorder and was short tempered. At age 19 he was diagnosed as having an anxiety state low mood drinking 10 units in a binge once or twice a fortnight and cannabis 2-3 times a week. Despite his extensive history he was assessed by IAPT and assigned to a step 2 (low intensity) workshop, unsurprisingly he DNA’d. Two years later he is referred to them again for depression and unsurprisinly he does not respond to their opt in letter. Five years later the GP notes that he is struggling with an online CBT course has had to enlist his father to help because he is not computer literate. Then after a major negative life event he develops a depressive psychosis. Had IAPT bothered to listen this troubled soul of longstanding, the results could have been very different.
Engagement difficulties are built into the fabric of IAPT. Daniel consulted his GP 2 years after a major trauma and was found to have PTSD and depression and was promised a referral to IAPT. 4 weeks later he was prescribed an increase in medication and a different GP gave him IAPT’s telephone number to ring. Daniel was furious, he felt that he had explained that his mood was very up and down and that he could not be relied on to ring them. His interpretation of the organisational setup was that no one was really interested. This perception was likely to be compounded if and when he underwent a telephone assessment as had already had lots of acrimonious telephone conversations with the housing Dept and DWP since his trauma.
It is surely time f or the Care Quality Commission and the National Audit Office to take note of the near universal disengagement of clients, voting with their feet, and institute an independent review of IAPT to determine what if any real world difference it makes. There is considerable media interest in these failings.
Dr Mike Scott
One reply on “IAPT’s Failure To Engage”
Wow – thanks for this post Mike. I will share it with my networks and I’ll also pen a blog on Therapy Meets Numbers when I’ve had a chance to digest the figures myself. Despite the fact that it comes as no surprise, it never fails to shock me when I see the true scale of attrition in the system!